Question 1

What are the different models in EkaScribe?

Accepted Answer

To enhance your clinical documentation and adapt to different consultation needs, EkaScribe offers multiple purpose-built proprietary models for any specialty visit, across 20+ languages with clinical-grade accuracy. These models allow you to choose between speed and maximum accuracy, depending on the nature of your consultation.

EkaScribe currently provides two models: Lite and Pro.

1. Lite Model

Fast and efficient

Designed for routine and follow-up consultations
Faster processing time
Balanced accuracy for common OPD cases
Ideal for high-volume practices

2. Pro Model

Advanced and accurate

Designed for detailed and complex consultations
Better clinical context understanding
Higher accuracy with structured documentation
Suitable for long consultations

Pro Tip: Use Pro when accuracy matters most, and switch to Lite when speed is the priority.

Model picker in EkaScribe

Both models are proprietary and can be selected or changed easily in every consultation, based on your specific clinical needs.

Question 2

A Guide to Better Audio Recording

Accepted Answer

High-quality audio recordings are essential for accurate transcription and structured clinical notes. Background noise, unclear speech, echo, or device movement can affect transcription clarity and require additional editing later.

To ensure the best results with EkaScribe, following a few simple recording practices can significantly improve documentation accuracy.

🎧 We Show Audio Quality After Every Session

At the end of each session, EkaScribe displays an Audio Quality Score (for example: Good – 8.1/10).

This helps you:

Understand how clear the recording was
Identify potential improvement areas
Maintain consistent documentation accuracy
Improve future session quality

![Audio Quality](https://storage.crisp.chat/users/helpdesk/website/-/a/9/e/1/a9e1b1547a2ee800/image_kr2637.png =1034xauto)

Best Practices for Clear Audio Recording

1. Optimize Device Placement

Where you place your device makes a big difference.

Place the recording device on a stable, flat surface
Use a soft pad or mat beneath the device to reduce vibration and table impact sounds
Position the device closer to the primary speaker (ideally within arm’s reach)

2. Reduce Background Noise

Background sounds can interfere with speech recognition and transcription accuracy.

Choose a quiet environment whenever possible
Close doors or windows to minimize outside noise
Avoid placing the device near fans, air conditioners, or other machinery
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Question 3

Why Doctors Are Switching to AI Medical Scribes

Accepted Answer

Clinical documentation is essential but it has quietly become one of the biggest burdens in modern medical practice. Doctors often spend a significant portion of their day typing notes, formatting records, and completing documentation after consultations.

This is exactly why more doctors are switching to AI medical scribes.

The Documentation Challenge

Modern practice requires:

Structured SOAP notes
Detailed EMR entries
Accurate assessments and plans
Compliance-ready documentation While standards have improved, the time required to maintain them has increased and often leading to fatigue and burnout.

![](https://storage.crisp.chat/users/helpdesk/website/-/a/9/e/1/a9e1b1547a2ee800/image_trd1rk.png =840xauto)

How AI Medical Scribes Help

An AI medical scribe listens during the consultation and converts the conversation into structured clinical notes automatically.

Instead of: Typing → Formatting → Editing

You simply: Speak → Review → Approve

Why Doctors Are Making the Shift

✔ Save Time

Complete documentation faster

✔ Improve Note Quality

Consistent, structured, and well-organized documentation.

✔ Focus on Patients

Less screen time means better eye contact and improved patient interaction.

✔ Reduce Burnout

Less after-hours charting. More balanced workdays.

AI supports your documentation workflow but you remain fully in control of every clinical decision and final note approval.

Question 4

Multi-Language Support in EkaScribe

Accepted Answer

EkaScribe is designed for modern clinical practice. With support for 12 languages, you can record consultations in the language you and your patients are most comfortable with while generating structured clinical notes accurately.

🌍 Supported Languages

EkaScribe currently supports:

English (India)
English (United States)
Hindi
Gujarati
Kannada
Malayalam
Marathi
Bengali
Punjabi
Oriya
Tamil
Telugu You can easily select your preferred language before starting any session.

![Language Selection In EkaScribe](https://storage.crisp.chat/users/helpdesk/website/-/a/9/e/1/a9e1b1547a2ee800/image_9yvp8y.png =1009xauto)

How Language Selection Works

As shown in the interface above:

Open Edit Details
Choose your Input Language(s)
Save changes and start recording

You can select any 2 languages at a time based on your session needs.

With multi-language support, EkaScribe enables you to focus on the patient while we take care of structured, accurate documentation in the language you need.

Question 5

Custom Templates in EkaScribe

Accepted Answer

Personalize Your Clinical Documentation, Your Way

To make your clinical documentation more structured, consistent, and aligned with your practice style, EkaScribe offers a powerful Custom Template feature. Every doctor documents differently. Some prefer detailed structured notes, while others want concise summaries. With Custom Templates, you can design documentation exactly the way you want, tailored to your specialty, workflow, and consultation type.

Flexible Template Creation

EkaScribe allows you to create templates in two simple ways:

1. Raw Template

Write instructions in markdown format and describe exactly how you want your final note to appear.

2. Structured Sections

Build your template using organized sections like History, Examination, Assessment, and Plan.

What you can Customize

Create your own consultation structure (SOAP or specialty-specific)
Add or remove sections like Family History, Risk Factors, Counseling Notes
Save multiple templates for first visits, follow-ups, teleconsultations, or procedures
Switch templates easily before every session

![Create Template In EkaScribe](https://storage.crisp.chat/users/helpdesk/website/-/a/9/e/1/a9e1b1547a2ee800/image_11q5ry4.png =990xauto)

How it Works (As Shown Above)

In the template creation screen:

Add a Template Name
Choose between Raw Template or Structured Sections
Define your Template Instructions
Save and use it in any consultation You can modify or

Question 6

Choosing the Best Microphone for EkaScribe Consultations

Accepted Answer

EkaScribe is designed to work seamlessly with your system’s built-in microphone, and in ideal conditions, that is often enough. If you are in a quiet, private consultation room with minimal background noise and good acoustics, EkaScribe can capture conversations effectively without any additional hardware.

However, in real-world clinical environments, achieving these ideal conditions is not always practical.

Between busy OPDs, shared spaces, ambient noise, and varying room layouts, relying only on a laptop or basic mic can lead to missed patient responses and incomplete notes. That is why, in most cases, we recommend using an external microphone to ensure both doctor and patient voices are captured clearly and consistently.

Why a Good Microphone Matters ✅

In a real consultation:

The doctor and patient sit across each other
Both voices are equally important
Conversations are dynamic and natural

If your setup only captures one side clearly, EkaScribe may miss critical context, especially patient symptoms, responses, or clarifications.

A standard earphone mic or lapel mic is usually optimized for single-speaker audio, which makes it unsuitable for consultations where both participants need to be heard equally.

Ideal Microphone Requirements

To get the best results, your microphone should:

Capture audio clearly within a 3–5 meter range
Pick up multiple speakers simultaneously
Work reliably in a clinic or consultation room setup

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